Cyber crime? Help is 24×7
Cyber crime complaint: file it right, and get your case moving.
Online fraud, UPI fraud, hacking, sextortion or spyware — a team of lawyers and ethical hackers files your complaint, preserves the evidence and follows it through with the police, the bank and the platform.
The first hour
What to do right after a cyber crime in India
1.Call 1930 — now
For financial fraud, call the national cyber crime helpline immediately. The first hours matter for holding money that is still in transit.
2.Report on cybercrime.gov.in
File on the National Cyber Crime Reporting Portal and keep the acknowledgement number — the bank and the police will ask for it.
3.Tell your bank or UPI app, in writing
Ask them to flag the transaction and hold the beneficiary account. A written request, with the complaint number, is harder to ignore.
4.Preserve the evidence
Screenshots, SMS, call logs, transaction IDs, the fraudster's numbers, handles and links. Do not delete the chat or factory-reset the phone.
5.Get the complaint drafted properly
The right facts, the right sections and the right follow-ups with the cyber cell, the bank and the platform — this is where most complaints stall.
What we do
Lawyers and ethical hackers, on the same case
VirtualVakil handles the legal side, Codesnag the technical side — at the same time, so the complaint is backed by evidence and the recovery is backed by law.
Legal response · VirtualVakil
- Cyber crime complaint and FIR drafted, with the applicable sections
- Bank, UPI app and platform chased in writing
- Follow-up with the police cyber cell until it moves
- Legal notices and next steps, with deadlines
Technical response · Codesnag
- Evidence preserved properly, before it is lost
- Hacked accounts contained and recovered
- Phone examined for spyware and stalkerware (MVT forensics)
- The attack traced as far as the evidence allows
Cases we help with
If it happened online, bring it to us
- UPI and online payment fraud
- Fake KYC, delivery and customs calls
- Investment and task-based scams
- Sextortion and morphed images
- Hacked WhatsApp, Instagram or email
- Account takeover and SIM swap
- Phone spyware and stalkerware
- Data breach and leaked passwords
- Online harassment and impersonation
- Business email compromise
- Ransomware and data theft (organisations)
- CERT-In incident reporting (organisations)
Before it happens again
Be cyber sure: monitoring, response and loss cover in one membership.
Cyber Surety Club members get this response included — within 24 or 2 hours by plan — plus breach monitoring, phone spyware checks and financial loss cover. From about ₹10 a day.
FAQs
For financial fraud, call 1930 first. Then file on the National Cyber Crime Reporting Portal (cybercrime.gov.in) and keep the acknowledgement number, inform your bank in writing, and preserve every piece of evidence. Our lawyers can draft the complaint and follow it up with the cyber cell, the bank and the platform.
Call 1930, report on cybercrime.gov.in, and tell your bank or UPI app in writing to flag the transaction. Speed matters most for money still in transit. Message us on WhatsApp at the same time — we take it from there, 24×7.
It depends on the facts. Commonly the Information Technology Act, 2000 (for example IT Act S. 66C on identity theft and S. 66D on cheating by personation using a computer resource) alongside the Bharatiya Nyaya Sanhita, 2023 (for example BNS S. 318 on cheating). Our lawyers pick the sections that fit your case.
Yes. Our ethical hackers contain and recover the account and preserve the evidence, while our lawyers file the complaint and write to the platform.
We examine Android and iPhone devices with MVT forensics and the Amnesty indicator feed, which looks for commercial spyware such as Pegasus as well as common stalkerware.
Your first conversation on WhatsApp is free. Members of the Cyber Surety Club get the technical and legal response included, within their plan's response time, and financial loss cover — from about ₹10 a day.
General information, not legal advice for your specific case. For financial fraud, always call 1930 and report on cybercrime.gov.in first. Codesnag and VirtualVakil are not the police or a government service.